Privacy policy
Who we are
Napa Tour Expert provides private designated drivers and chauffeured vehicles for guests in Napa Valley, Sonoma County, and nearby areas. This page describes how we handle information you share with us through this website.
What we collect
When you request a quote or contact us, we may receive:
- Name, phone number, and email address
- Trip details you choose to include (dates, group size, itinerary notes)
- Your choice of service type (e.g. hourly driver, party bus)
Quote forms are submitted through a third-party form provider (FormSubmit), which delivers messages to our business email. Review FormSubmit’s privacy terms on their site for how they process submissions.
How we use information
We use your details only to respond to inquiries, prepare quotes, coordinate bookings, and follow up about your trip. We do not sell your personal information.
Phone, WhatsApp, and email
If you call, message, or email us directly, we retain only what is needed to provide service and comply with applicable law.
Cookies and analytics
This site may load fonts from Google Fonts. If you add Google Analytics, Tag Manager, or similar tools later, update this section to name those services and link to their privacy policies.
Your choices
To ask what we hold, request corrections, or request deletion of inquiry data where applicable, contact us at Kathie.NapaValley@gmail.com or WhatsApp: 707-236-5086.
Changes
We may update this policy from time to time. The “Last updated” date at the top will change when we do.